Understand the market dynamics, behaviors and expectations of consumers today.
A key issue:
Consumers who have taken power and categories in constant flux with increasingly blurred boundaries.
Our four strengths:
- In-depth diagnosis of your issues, informed by our expertise in the sector, which has been developed from our day-to-day monitoring of the competition and a range of studies carried out in the various beauty categories.
- Unique methodologies and tools that can be customized thanks to our ad hoc know-how: every questionnaire is different and each study is adapted to your issues.
- A “consumer-centric” approach that prioritizes the consumer’s vision and the “real” moment of consumption (“moment of truth”), using our personalized methodologies: qualitative/quantitative studies, in-situ evaluation at the moment of product purchase/use, online communities, consumption log
- Operational results, in the form of summary and visual deliverables, to feed your innovation, communication, marketing/product development and retail strategies.
A few examples of the issues studied:
- What is considered a good look for Western and Asian women?
- How do Asian women take care of their skin and what are their satisfaction drivers?
- How do Brazilian women assess the various home hair-straightening methods against the services offered by hairdressers?